Cookie Policy & Do Not Share My Information

1. What Are Cookies?

Cookies are small data files placed on your browser or device when you visit a website. They can help a website function, remember preferences, understand how visitors use the site, measure advertising, and provide more relevant content or advertising.

We may also use pixels, tags, scripts, local storage, advertising identifiers, and similar technologies. For simplicity, this Policy refers to these technologies collectively as “cookies” unless a distinction is necessary.

2. Types of Cookies We May Use

3. Third-Party Technologies We Use

Pro Grill uses third-party platforms to operate our website, process customer requests, understand website performance, attribute leads, communicate with customers, and measure or deliver advertising. The technologies actually active on a particular visit may vary based on our current configuration, your browser or device, your privacy choices, and the page or feature you use.

Google

We may use Google technologies such as Google Analytics, Google Ads, conversion measurement, remarketing, and related tags or cookies. Depending on our configuration and your privacy choices, Google technologies may receive information such as IP address, browser or device information, pages viewed, interactions with the website, advertising identifiers, referral information, and conversion events. We use these technologies to understand website usage, measure advertising performance, attribute leads or conversions, and, where permitted, support personalized or interest-based advertising.

Google explains its privacy practices and advertising controls at Google Privacy Policy and My Ad Center.

Microsoft Advertising (Bing)

We may use Microsoft Advertising technologies, including Universal Event Tracking (“UET”), to measure visits and conversions associated with Microsoft/Bing advertising, understand campaign performance, and, where permitted, support audience or interest-based advertising. These technologies may process identifiers, browser or device information, IP address, page activity, advertising interactions, and conversion information.

Learn more through the Microsoft Privacy Statement and Microsoft’s advertising privacy controls.

Meta (Facebook and Instagram)

We may use Meta Business Tools, including the Meta Pixel and related advertising technologies, to measure advertising results, understand actions taken after an advertisement, create or measure advertising audiences, and, where permitted, provide more relevant advertising on Meta services. Meta may receive information about your browser or device and your activity on our website through these technologies.

Learn more in the Meta Privacy Policy and through the privacy and advertising controls available in Meta Accounts Center.

Heyflow

We use Heyflow for interactive forms, quote or service-request flows, and other customer-input experiences. When you enter information into a Heyflow-powered form, information you intentionally provide—such as contact information, service needs, selections, and form responses—may be processed through Heyflow so that we can receive and respond to your request. Heyflow flows may also support analytics or advertising integrations when those features are enabled and permitted by applicable privacy choices.

Learn more in Heyflow’s Privacy Policy.

Klaviyo

We use Klaviyo for customer communications, email and SMS marketing, campaign measurement, subscriber preferences, and related marketing functions. Where Klaviyo web tracking is enabled, its technologies may use identifiers and browsing or engagement information to help measure website activity, email or SMS engagement, conversions, and customer interactions. Once a visitor is identified, certain browsing activity may be associated with that customer profile.

Learn more in Klaviyo’s Privacy Notice.

CallRail

We use CallRail for call tracking, lead attribution, and measuring which advertising or website activity generates customer inquiries. When CallRail visitor tracking is enabled, its technology may use cookies and JavaScript to associate a website visit, referral source, advertising campaign, pages viewed, device information, and related attribution data with a telephone call or other lead interaction. Depending on the CallRail features we enable, call-related information may also be processed to support customer service, quality, attribution, or other disclosed business purposes.

Learn more in CallRail’s Privacy Notice.

Website, Payment, Scheduling and Other Service Providers

We also use website hosting, security, payment processing, scheduling, customer-management, accounting, communications, and other service providers needed to operate ProGrill.com and provide our services. Some of these providers may use cookies or similar technologies that are necessary to provide the feature you request, prevent fraud, maintain security, remember preferences, or complete a transaction.

4. Sale, Sharing & Targeted Advertising

We do not sell personal information for money. Some privacy laws, however, define “sale” or “sharing” more broadly. For example, allowing an advertising partner to receive an online identifier or information about website activity for cross-context behavioral or targeted advertising may be treated as a sale or sharing even though no money is paid for that information.

Depending on applicable law and the technologies in use, categories of information involved may include online identifiers, IP address, device or browser information, website activity, advertising interactions, approximate location derived from IP address, and inferences related to advertising interests.

You can use the privacy-choice button near the top of this page, a qualifying opt-out preference signal such as GPC, or the additional request methods listed above to exercise an applicable opt-out right.

5. Global Privacy Control & Opt-Out Preference Signals

Where required by applicable law, Pro Grill treats a qualifying opt-out preference signal, such as Global Privacy Control (“GPC”), as a request to opt out of sale or sharing for the browser or device sending the signal and, where required, for a consumer profile we can reasonably associate with that signal.

You do not need to create a Pro Grill account to use a qualifying opt-out preference signal. When a legally valid opt-out request applies, we will not ask you to opt back in to the sale or sharing of personal information sooner than permitted by applicable law.

6. Managing Cookies in Your Browser

Most browsers allow you to view, delete, or block cookies through browser settings. Blocking all cookies can cause parts of a website to stop working correctly, including features needed for forms, security, preferences, or transactions.

Your browser controls are separate from the privacy choice described on this page. If you delete cookies or browser storage, reset your browser, or use another browser or device, you may need to set your preferences again.

7. Opting Out Does Not Stop All Data Processing

An opt-out from sale, sharing, or targeted advertising does not prevent Pro Grill from using information for purposes that remain permitted by law. For example, we may still use necessary technologies to operate and secure the website, process a form or transaction you request, remember certain privacy choices, prevent fraud, provide customer service, or comply with legal obligations.

8. Contact Information You Provide

If you submit your name, email address, telephone number, service address, or other information through a Pro Grill form or customer interaction, we may use that information to respond to your request, provide services, maintain customer records, and carry out the other purposes described in our Privacy Policy.

To the extent contact information is used or disclosed for targeted advertising in a manner that constitutes sale or sharing under applicable law, an applicable opt-out request will be honored as required by law.

9. Other Privacy Rights

This page is focused on cookies and opt-out rights relating to sale, sharing, and targeted advertising. Depending on where you live and which privacy laws apply, you may also have rights to request access to, correction of, or deletion of personal information.

For those rights, how we collect and use personal information, retention, security, and other privacy practices, please review our Privacy Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy and Privacy Choices page as our website, service providers, advertising technologies, or legal obligations change. When we make changes, we will update the “Last Updated” date shown above and provide any additional notice required by applicable law.

11. Contact Pro Grill

If you have a question about this Cookie Policy, your privacy choices, or an applicable privacy right, contact us: